Shipping Policy

Last updated: August 2026

Where we ship

HPRM Motorsports currently ships within the 48 contiguous United States. We do not ship to Alaska, Hawaii, US territories, PO Boxes, APO/FPO addresses, or internationally at this time.

Processing & handling

Many of our parts are made to order, pre-order, or sourced per order from our manufacturing partners. Processing time is separate from transit time and begins after payment clears.

• Made-to-order / pre-order items (front lips, midpipes, downpipes, carbon components, custom logo projectors): typically 2–4 weeks before the item ships, depending on production and inbound freight. The product page states when an item is made to order or on pre-order.
• In-stock accessories: typically ship within several business days.

All timeframes are estimates, not guarantees. Production schedules, supplier lead times, customs, and carrier capacity can extend them. Delays in processing or transit are not grounds for cancellation of a made-to-order or pre-order item, and do not entitle the buyer to compensation beyond the options described below.

Shipping rates

Shipping rates are calculated at checkout based on the items in your cart and your destination. Any promotional or included-shipping offer applies only to the specific products and timeframe stated in that offer.

Shipping Protection (optional)

A 5% surcharge will be added to protect your shipment in transit. Shipping Protection is optional and is offered in your cart — it is never added automatically.

If insured, HPRM Motorsports will handle any packages damaged or lost by the shipping carrier, and will replace the lost or damaged items. Stolen packages are not covered under any circumstances.

If not insured, the customer takes full responsibility in cases of damaged or lost packages. HPRM Motorsports will cover no reimbursement or replacement. The customer will handle the lost or damaged item case directly with the shipping company.

Conditions of coverage:

• Transit damage must be reported to info@hprm-motorsport.com within 24 hours of the delivery scan, with photographs of the packaging and the item.
• Non-delivery must be reported within 14 days of the expected delivery date.
• Coverage is limited to the value of the products purchased on the same order, excluding shipping charges and the protection fee itself.
• Replacement is offered first where the item is available; a refund is issued where it is not.
• Coverage does not apply to theft, to incorrect addresses supplied by the buyer, to refused deliveries, or to claims made outside the windows above.

Shipping Protection is a merchant replacement guarantee provided directly by HPRM Motorsports. It is not an insurance policy, is not underwritten by a licensed insurer, and confers no rights beyond those stated here.

Delivery & signature

All shipments require signature confirmation on delivery. Once the carrier marks a package as delivered, HPRM Motorsports is not responsible for lost, stolen, or missing packages. Stolen packages are not covered under any circumstances, with or without Shipping Protection.

Inspect on arrival

Please inspect your package upon delivery. Any shipping damage must be reported to us within 24 hours of delivery, with photographs of the packaging and the item. Damage reported after 24 hours may not be eligible for replacement or exchange.

Address accuracy

You are responsible for providing a complete and accurate shipping address. Packages returned to us due to an incorrect address, refusal of delivery, or failure to be available for signature may be reshipped at the buyer's expense, or refunded less shipping costs and any applicable restocking fee.

Oversized & freight items

Exhaust systems, aero, and other oversized items may ship via freight or require additional handling. Additional charges, longer transit times, and specific delivery requirements may apply and will be communicated where possible.

Questions

Email info@hprm-motorsport.com